“The keystone to a consistently successful design process starts with entire project teams thorough understanding of the project requirement from an aesthetic, functional, and economic perspective before the tenant space has been chosen.”

“Did you ever wish there were a way to minimize the waiting room without off-putting your clients, or dream of how you could repurpose that space to generate income?”

With increased competition for doctor and technical staff, and rising costs of construction, lease expenses, equipment & furnishing and the impacts from the COVID-19 pandemic fresh on your mind, what will the financially profitable and sustainable veterinary practice look like in the future?

A client’s perception of the quality of care provided within your practice is made within only a few seconds of walking through the front door. There are a number of human senses working simultaneously to provide your clients with a clue as to wait times, the facility cleanliness, staff friendliness and the quality of services provided. This subliminal input can either heighten your client’s anxiety or put it at ease.

Here are a few things you can do to better you client experience, and decrease client anxieties.

As noted by the DVM 360 Staff “Not only did Dr. Kopman get the design he longed for, he also maintained and even enhanced the ambience they were known for. And that excellence in design earned Hearthwood Veterinary Hospital a Merit Award in the 2020 dvm360 Hospital Design Competition”.